Privacy Policy

1. Basic Policy

We comply with applicable laws and regulations and manage personal information appropriately. We will not use personal information beyond the purposes stated in this policy without consent.

2. Definition of Personal Information

“Personal information” means information relating to an identifiable individual, such as name, address, phone number, email address, and other identifiers.

3. Information We Collect

We may collect the following information:

• Name
• Address, phone number, email address
• Inquiry details and requested conditions (budget/area/layout, etc.)
• Website access data, cookies, device information (for analytics)
• Other information provided by the customer as necessary for service delivery

4. Purposes of Use

• Responding to inquiries and follow-ups
• Providing real estate brokerage/consultation services (buy/sell, rent, minpaku, etc.)
• Providing information and support related to vacant-house bank and subsidies
• Providing property/service information according to customer requests
• Contract performance, after-sales support, complaint handling
• Website improvement and analytics
• Compliance with legal requirements or other purposes with customer consent

5. Third-Party Provision

We do not provide personal information to third parties without consent, except as required by law or in other exceptional cases permitted by law.

6. Cookies & Analytics

We use analytics tools such as Google Analytics to understand usage and improve the site. These tools may use cookies. The data collected is generally anonymous and does not directly identify individuals. You may disable cookies via browser settings, though some features may not work properly.

7. Contact Form (Google Forms)

We use Google Forms for inquiries. Submitted information (name, contact details, inquiry content) is sent to Google’s servers and used by us to respond and provide services.

8. Security

We take reasonable and appropriate security measures to prevent leakage, loss, or damage of personal information.

9. Contact

For inquiries regarding personal information, please contact: